Selling on the cashier

In Rowdx

Signing in

Open the cashier on the device.
First time only: choose the branch, then the point of sale if the branch has several devices. The device remembers your choice.
Enter your 4-digit PIN.

If you see "No point of sale set up yet", ask your system manager to set up the cashier.

When you step away, click Lock screen so nobody can sell under your name.

Open the shift first

Before the first sale of the day, open the shift and enter the cash in the drawer. See Shifts.

Choose a category at the top, or search by item name. Switch between grid and list view.
Tap the item. If it has modifiers, a window opens:
- Options marked Required must be chosen.
- Adjust quantity with the plus and minus buttons.
- Add a kitchen note, e.g. no sugar.
- Tap Add to order.
Items with an open price ask you to enter the price when picked.
The order appears on the side with discount, VAT and total.

Choose the order type: Dine-in, Takeaway or Delivery. For dine-in, pick the table from the table map, or No table.

Orders go to the walk-in customer by default. To add a customer, tap Customer:

Search by name or mobile, or pick from recent customers.
Or add a new customer. For a VAT-registered business, enter the VAT number and full address (building number, district, city, postal code) to issue them a tax invoice.

Tap Save order. It's kept under Open orders and sent to the kitchen if kitchen sending is on. Sent items are marked In kitchen.

If you add items to the same order later and save, only the new ones are sent.
You can't reduce a quantity already sent to the kitchen from the cashier; reduce it from the kitchen first.
You can name the order, e.g. Ahmed – takeaway, to find it easily.

When the kitchen marks the order ready, the cashier gets a Ready in kitchen alert.

Tap Open orders to see saved, unpaid orders. Filter by My orders, Staff orders or All orders, and tap one to continue or pay it.

From the order's Options button:

Option	When to use
Order discount	A percentage or amount off the order total
Split order	A table paying with two bills: choose the quantity that moves to a new order
Merge orders	Guests moved to one table, or two orders for the same customer
Pro-forma invoice	Print the bill for the customer before payment (not a tax invoice)
Cancel order	Deletes the saved order, and removes it from the kitchen display too

If the connection drops, a banner shows No internet · selling continues:

You can keep selling and taking cash. Orders stay on the device and upload automatically when the connection is back, without duplicates.
The card terminal and PIN check need internet.
Don't close the browser or clear its data until orders have uploaded.

Next: Payments & receipts