Shifts
A shift ties all cashier sales to a work period and employee, and reconciles the actual cash in the drawer with what should be there.
Opening a shift
- On the cashier tap Shift. It shows Shift closed.
- Count the cash in the drawer and enter it as Cash in drawer at shift start.
- Tap Open shift.
Cash in and out during the shift
To record any cash movement that isn't a sale, such as topping up change or taking cash for an urgent purchase:
- From Shift choose Cash in or Cash out.
- Enter the amount and reason.
Always record these, or a difference will appear at closing.
Shift summary
The shift screen shows at any time:
| Line | Meaning |
|---|---|
| Opening cash | What you entered when opening |
| Cash sales | Total paid in cash |
| Card sales | Total paid by card (doesn't enter the drawer) |
| Cash in / Cash out | The movements you recorded |
| Refunds | Amounts refunded |
| Expected cash in drawer | What should be in the drawer now |
| Orders · Total sales | Shift performance |
Closing a shift
- Count the actual cash in the drawer.
- Tap Close shift and enter the actual cash in drawer.
- Confirm. You'll see Shift closed with the difference between actual and expected.
| Difference | Meaning |
|---|---|
| Zero | Drawer matches |
| Negative | Shortage: less cash than expected |
| Positive | Overage: more cash than expected |
When there's a difference
Check the receipts: a card payment recorded as cash by mistake, or an unrecorded cash-out, are the most common causes.
Shift records
In Rowdx
- Point of Sale
- Cashier logs
- Shifts
Managers can see every past shift with its employees, amounts and differences, and orders under Cashier logs → Orders.
