ZATCA (Fatoora) connection

In Rowdx

1. E-invoicing
2. One-step ZATCA connection

If your business is subject to Phase 2 of e-invoicing (integration phase), Rowdx connects your system to ZATCA's Fatoora platform. Once connected, every invoice you submit is sent to ZATCA automatically.

Just two steps: enter your business details once, then the OTP from the Fatoora portal. The system registers the device, runs the compliance invoices and activates the connection automatically.

Available after subscribing

Connecting to ZATCA isn't available during the free trial, because every invoice sent to ZATCA can't be deleted and trials usually use test data. During the trial you can enter your business details (step 1), and connecting unlocks automatically once you subscribe. The connection is free on every plan.

Step 1: business details

Enter the details exactly as on your VAT registration certificate and national address:

Field	Format
Business name	As registered with ZATCA
VAT number	15 digits starting and ending with 3
Commercial registration	10 digits (or the unified number 700)
Building number	4 digits from the national address
Postal code	From the national address
Branch name	Shown on the e-invoicing device certificate
Invoice types you issue	Both (individuals and businesses) · Simplified only (B2C) · Standard only (B2B)
Business activity	e.g. wholesale, restaurant, contracting

If unsure about invoice types, leave Both. Then click Save details.

Step 2: OTP from the Fatoora portal

1. Sign in to the Fatoora portal with your business account.
2. Choose Onboard New Solution Unit.
3. Set the number of devices to 1 and click Generate OTP.
4. Copy the 6-digit code. It's valid for one hour.
5. Back in Rowdx, paste the code and click Connect now.

This takes 1 to 3 minutes. Keep the page open or come back later. On success the status shows Connected to ZATCA.

After connecting

• Every sales invoice you submit is sent to ZATCA automatically.
• Follow invoice status in E-invoicing → ZATCA integration log and Invoices sent to ZATCA.
• The ZATCA dashboard shows a status summary.
• If an invoice couldn't be sent (e.g. a connection drop), it's retried from E-invoicing sync.

Correcting a sent invoice

An invoice sent to ZATCA can't be cancelled. Correct it with a credit or debit note.

Changing details and reconnecting

Changing the VAT number, commercial registration or address stops the connection until you reconnect with a new OTP. Click Edit details and reconnect, update the details, and repeat step 2.

Messages you may see

Message	Fix
Save the business details first	Complete step 1 and click Save details
Enter the 6-digit verification code	Make sure you copied the full code
Fatoora app is not enabled on this system	Contact Rowdx support to enable it

Invoices before connecting

Before connecting, Rowdx prints tax invoices with a Phase 1 QR code using the details from your company record.

In Rowdx

1. Sidebar
2. E-invoicing (ZATCA)

Main items

• One-step ZATCA connectionScreen
• Sales Invoice Additional FieldsList
• /desk/rowdx-vatScreen
• Zatca Integration SummaryReport

Items you have no permission for, or that are not in your plan, are hidden from your menu automatically.